Clark Health Clinic

So here is an updated to my last review. I called the number that Clark responded with for the patient advocate office and guess what? No one answers that phone also! Of course, no one is surprised about that. Yes I called twice left a message with all my information. And guess what no one has contacted me either from the Clark clinic patient advocate office. So now I am looking into what recourse I follow up with, definitely submitting a detailed ICE commitment. May contact my congressman. Reach out to online news sources with the story of how poorly soldiers are treated at Fort Liberty. If anyone reading this has suggestions I will love to hear them. We as soldiers need to start demanding better care! I have behavioral health needs. Unfortunately the on post behavioral health could not provide the care I needed. I found a clinic that could provide with the services and care I needed. But I needed a referral to go to them. Go to Clark to make an appointment this is in November could not get appointment till December 22 2023. I go there it takes 2 minutes to do. I just spoke with Tricare east and they advised there was no referral ever submitted and this January 12! Clark clinic needs to be held accountable for there gross neglect of patients and soldiers.

Nothing is perfect. The medical system as a whole is overburdened since Covid. Clark clinic has upped their game. If you had a bad experience in the past, and you are eligible, you may want to try again. They have gone above and beyond on several occasions for myself and my husband. This is from someone who hates going to the doctor.

At this clinic it seems that no one wants to pickup the phones. I was just trying to reschedule my appointment but, since no one answers I had to cancel it just so I don’t get put down as a no show. It is very frustrating when all I wanted was to reschedule. If I could rate this place as 0 stars I would in a heartbeat